Companion Care (Stockport) Ltd T/A Vets4Pets

This is a locally owned Vets4Pets practice (Companion Care Ltd) with a modern, well‑equipped setup (in‑house lab, digital imaging, operating theatre, separate dog/cat wards, and an isolation unit). The website positions it for surgery and advanced diagnostics (including orthopaedics, cardiology workups, endoscopy and ultrasound), and it’s also listed as a veterinary nurse training facility.

From the latest reviews, owners most often describe

• •Good clinical communication and compassion in difficult moments, including detailed explanations and support around pet loss.
• •Ability to see small/exotic pets when needed (e.g., an emergency appointment for a pet mouse with gentle handling and medication provided).
• •A repeated operational drawback: overbooking and long waits, with reports of appointments running 30–40 minutes late (and sometimes over an hour) and a noisy, stressful waiting room for pets.

Services

Services and capabilities mentioned on the clinic website include

• •Surgery & procedures: airway surgery, ear surgery, soft tissue surgery, cruciate surgery, fracture repair, orthopaedics, operating theatre, anaesthesia, blood transfusion.
• •Diagnostics & imaging: digital X‑ray, dental X‑ray, ultrasound, ECG, echocardiography, endoscopy, blood pressure monitoring, Tonopen (eye pressure testing).
• •In‑house testing: biochemistry, haematology, electrolytes, in‑house laboratory.
• •Dentistry: dentistry and dental imaging (dental X‑ray).
• •Cancer care: chemotherapy & cancer treatment.
• •Preventive / routine care & clinics: microchipping, nurse clinic, weight clinic, health plans, prescriptions/medication.
• •Species noted: small mammals and exotic pets; rabbit medicine and testing; small mammal medicine and surgery.
• •Facilities: hospital ward, separated dog & cat wards, isolation unit, pharmacy.
• •Home visits (listed on the website).
• •Out-of-hours emergency care: provided by Woodcroft Veterinary Hospital (as stated on the website).

Review examples that align with the above include an emergency appointment for a mouse and medication provided, and multiple comments about the practice handling cats and kittens with intensive support.

Pricing

• •Out-of-hours emergency consultations (via Woodcroft Veterinary Hospital): from £240 before 11pm, and from £300 after 11pm (website-stated starting prices).

People

Named staff mentioned in reviews

• •Jack (vet, role implied by context): described as the person owners turned to after a bad experience elsewhere; reviewers say options were explained in detail and they didn’t feel “rushed out.” One review also mentions the practice following up with a phone call a couple of days later after initial contact via WhatsApp.
• •Kobus: a long-term client says their dog is “always excited to see” him, suggesting a calm, trusted rapport built over repeated visits.
• •Pauline (name noted with some uncertainty by the reviewer): praised for being very gentle during an emergency visit for a pet mouse, and for providing the medication needed rather than dismissing the case.

Front-desk experience is described inconsistently: one reviewer found it “pot luck” whether they reached a helpful receptionist, and also reported difficulty getting through by phone.

Reviews

Google rating: 4.6 stars from 1401 reviews.

• •Compassionate care and clear explanations, including support during euthanasia/bereavement and owners feeling listened to rather than rushed.
• •Help with urgent and small/exotic cases, including an emergency appointment for a mouse and medication provided.
• •Longstanding relationships: at least one family reports using the practice over 15 years across several pets.
• •Operational complaints about access and flow: repeated mentions of overbooking, difficulty getting through by phone, appointments running significantly late, and a chaotic/noisy waiting room that can be stressful for pets.
• •Conflicting views on motives/value: one review alleges “the priority is profit,” while others describe supportive care and going “above and beyond,” particularly with cats and kittens.