Medivet Heaton Chapel (Lea Green Veterinary Centre)

Owners’ recent comments most often focus on practical experience: being able to get appointments quickly, reception handling changes to bookings flexibly, and vets/teams giving advice and recommendations that people found helpful.

Services

• •General veterinary consultations for pets (multiple reviewers describe bringing dogs and cats for care over many years).
• •Advice and recommendations during appointments (mentioned in several reviews).
• •Assessment and treatment for minor injuries (one owner describes attending due to a minor injury).
• •End-of-life support for an elderly cat (one review specifically mentions the team being “especially lovely” at that time).
• •Emergency care arrangement (per Medivet): access to 24-hour emergency care at one of Medivet’s 27 24-hour centres.

Pricing

• •Overnight emergency consultation fee (Medivet network): £130 for consultations between 7pm and 9am.

People

• •Reception team: described as efficient and friendly, and flexible when an owner needed to alter an appointment.
• •Clinical team (“the ladies” mentioned by one reviewer): owners describe them as patient and helpful with advice, and as handling pets in a way that makes animals comfortable enough to “enjoy seeing” them.
• •Support in difficult situations: one owner highlighted the team’s manner when their elderly cat reached end of life.

Reviews

4.6 stars from 255 reviews. The latest reviews available are overwhelmingly positive and focus on appointment access, how pets are handled, and practical support from both reception and clinical staff. “”

• •Appointments and scheduling: owners say they can get an appointment quickly, and that reception are flexible with changes.
• •Guidance during visits: repeated mentions of helpful advice and recommendations.
• •Handling of pets and clinic atmosphere: dogs described as being relaxed and even enjoying visits; the practice is described as a relaxing place by one owner.
• •Care over time: multiple owners mention long-term use across several pets and continued satisfaction, including support during end-of-life care.