Medivet Heaton Chapel (Lea Green Veterinary Centre)

Services

• •General veterinary consultations for pets: owners describe bringing dogs and cats here over many years, including first visits with a new puppy and repeat visits for ongoing care.
• •Advice and recommendations during appointments: reviews regularly mention clear explanations, helpful guidance, and a professional but personable approach.
• •Assessment and treatment for routine and minor problems: one earlier reviewer mentioned a minor injury visit, while more recent comments continue to praise reassuring, knowledgeable care.
• •Longer-term and supportive care: feedback includes care across multiple pets over time, with kind and sympathetic support also noted in more emotional situations, including end-of-life care.
• •Practice environment and visit experience: recent comments mention a clean surgery, plenty of space, water available for dogs, and appointments running on time.
• •Emergency arrangements: Medivet states that 24-hour emergency care is available through one of its 24-hour centres.

Pricing

A very limited amount of published pricing suggests the clinic may sit around average, but this is based on very few comparable services. One published Medivet network price is an overnight emergency consultation fee of £130 for consultations between 7pm and 9am. Recent comments on cost are mostly brief: one reviewer described the visit as value for money, while another said they were not informed about prices.

People

• •Dr Lodge: specifically praised in a recent review for being amazing and reassuring.
• •Reception team: owners describe reception as friendly, efficient, and flexible when appointments need to be changed.
• •Veterinary and nursing team: reviewers repeatedly mention a kind, professional manner, clear explanations, and helpful advice; one long-term client refers warmly to “the ladies” who look after their dog.
• •Supportive approach: pets are often described as relaxed during visits, and the team is praised for being understanding, compassionate, and animal-focused.

Reviews

Google rating: 4.6/5 from 278 reviews. Recent feedback is very positive, with comments mainly centred on kindness, professionalism, and a calm experience for pets and owners.

• •Kind, reassuring care: reviewers frequently describe the team as caring, sympathetic, supportive, and compassionate.
• •Professionalism and communication: owners highlight clear explanations, knowledgeable advice, and appointments that feel well handled and on time.
• •Positive environment for pets: several comments mention dogs being relaxed or happy to attend, alongside praise for the clean, spacious surgery.
• •Minor practical niggles: a couple of comments mention car park markings and arrival/parking clarity, and one reviewer felt pricing had not been clearly explained.