Woodcroft Veterinary Hospital

Called on a Saturday morning for potentially life saving medication advice after being wrongly advised by own vet who were not open on a Saturday! Spoke with a lovely young lady called Lois, who was so helpful and caring - she is a credit to Woodcroft - she called me back with advice from the vet and saved my little old girl from being potentially very poorly. Thank you Lois and Woodcroft Veterinary Hospital!

Excellent service, although a very sad time for us we take comfort knowing our beautiful dog received the best possible care. Thank you so very much we will be forever grateful.

Great service for my little dog when she needed help . We were really upset and Chelsea's reassuring voice was just what we needed . The vetinary surgeons kept me informed and Nurse Eve expertly gave instructions after her operation. We've now got our little dog back .

My 14 Yr old staff buddy Was very poorly & unfortunately we lost him that day, the staff were so compassionate, it wasn't about money like some vets it was about ur family member ,

I have never received anything but exceptional care from the hospital. Even on Christmas Day when the team were away from their families and still providing incredible services for when the worst happened to ours. Thank you from me and on behalf of everybody who uses Woodcroft and doesn’t say it!

When your pet is on need of emergency treatment, you don't expect to be legally robbed. I understand its got to cost more, due to the unsociable hours. But £295 just to be seen, is disgusting. Then there's the treatment costs. I was quoted between £1,200 to £1,400, and told it could be more. As this was just a basic quote. Further treatment meant further cost.. It's hight time the government pulled its finger out, and sorted vet pricing out. The cat ended up being put to sleep. They wanted £240 to have it cremated, we took the cat to the Manchester dogs home. The cost of cremation was £95. Then a further £51 to have the cats ashes put into a wooden cat casket. Why so much difference. Arnt they supposed to be animal lovers. It seems some people and companies are only interested in profit.

I took an extremely unwell poorly stray here the other day, and they told me to put him back and they wouldn’t keep him in because nothing was wrong. After eventually finding rescue space for him, the vets who examined him both got visibly upset at his physical condition & were appalled that any reputable vet would turn away a cat this unwell, stray or not. He has severe pancreatitis & was literally starving to death, they said without intervention he would’ve died if he was put back as per advice. Riddled with fleas and worms and severely anaemic. He died today. If I had taken the advice he would’ve died on the streets, alone. I’m aware veterinary practices can’t do much with strays, but I would have expected at the very least they would’ve cared enough to help treat him. I really am appalled, I have used this vet’s before in an emergency for my own cats, and had nothing but amazing care but this experience showcased that it matters if a cat is owned whether or not it will receive care. I’m not a vet but I and multiple members of the public, alongside other vets who saw him after I got him rescue space could see how much this cat was on the brink. If a malnourished cat who looks severely anaemic, is battered, covered in faeces & full of fleas and worms eating away every bit of energy he had left is not cause for medical concern I don’t know what is. I would advise that any vet prepared to turn away a very sick cat be re-trained on how to care for animals because it really did make me lose faith in this practice.

The staff are so friendly and helpful, they were patient and calm with my dog which helped get him better. Would definitely recommend.